Thinix Support

Support for Thinix Managed Services

Guest-Use Computers, Kiosks, WiFi, RocketFailover, iStatus, InternetAnywhere, and other products

*for users with active maintenance, Monday - Friday, 8am - 5pm CST

 

Remote Support

If you are not already speaking with Thinix Support, please call us at (888) 484-4649 before clicking on the remote support link below.*

If you are running a Windows-based PC and the support technician from Thinix has asked you to download the remote support client, click here:

Download Thinix Quick Support for PCs

*for users with active maintenance, Monday - Friday, 8am - 5pm CST

Knowledge Base

• Troubleshooting Thinix Touch Buttons (Modified: August 17, 2011)
• 3D-Application switching is unavailable because Windows Aero is currently disabled (Modified: August 16, 2011)
• Installing Thinix Touch with Kaspersky Anti-Virus (Modified: July 08, 2011)
• Applications Won't Run (Modified: April 18, 2011)
• Use Windows XP style DPI scaling is grayed out (Modified: April 18, 2011)
• Adobe Flash Error when opening Thinix Touch Config (Modified: April 01, 2011)
• How to Create a Custom Faux-Full-Screen RDP Connection Button (Modified: November 26, 2010)
• Thinix Touch Update 001 (for 6.1.4001) (Readme) (Modified: September 27, 2010)
• Windows Shell Does Not Initiate Properly (Modified: September 15, 2010)
• Thinix Touch v6.1 – build 4000 - installer issue (Modified: August 27, 2010)
• Using Thinix Touch in a Public Use Environment (Modified: July 14, 2010)
• Black Screen Issue with Thinix Touch 6 (Modified: July 08, 2010)
• Finding and Creating New Button Images (Modified: July 07, 2010)
• Installing Thinix Touch to a Different Folder (Modified: July 07, 2010)
• How to Apply Visual Customizations (Modified: July 07, 2010)
• How to Create a Button (Modified: July 07, 2010)
• How to Import a Theme (Modified: July 07, 2010)
• Revert Visual Customizations (Modified: July 07, 2010)
• Using Thinix Kiosk in a Domain Environment (Modified: May 18, 2010)