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iStatus®

Multi-Site Network Performance Monitoring

Knowledge

Delivers Simple Knowledge

iStatus delivers simple knowledge instead of complex data. Traditionally, this complex data from many platforms would require 24/7 analysis by network engineers.

Stakeholders

Delivers Info To Key Stakeholders

iStatus delivers important information about locations that are in failover directly to key stakeholders so that connectivity issues can be quickly resolved while the business remains online.

Network Management

Easier Network Management

With the convenience of an intuitive dashboard, iStatus giving you instant knowledge and visibility to all of your locations and connections – making complex network management easier than ever!

We Monitor Your IT Infrastructure for Massive Savings

Hotel networks today have become increasingly complex and support countless operations such as reservation systems, revenue management software, PMSs, and card processors. Monitoring all of these aspects is logistically challenging, expensive, and requires around-the-clock management.

iStatus solves these management challenges with revolutionary AI technology to give coveted insight into your hotel network. iStatus basic functionality provides 24/7 monitoring, reporting, push notifications, email alerts, and ConnectionValidation™ to allow your business to stay ahead of IT problems. 

With iStatus Network Performance Monitoring (NPM), an add-on license for iStatus, Thinix delivers massive savings versus competing solutions. With the power to monitor up to 10 network targets, NPM helps daily operations and guest-facing transactions. A target consists of one IP address, hostname, or website monitored via PING/HTTP/HTTPS.

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iStatus Probe

iStatus Probe

  • Plug-&-Play
  • Compact, Low-Cost Hardware
  • Low-Power, ‘Green’ Device
  • Each Probe Monitors 10 Targets

Get Started Today

Start monitoring your Internet connections with iStatus.

iStatus Improves The Health Of Any Hotel Network

Key Cloud Applications

Key Cloud Applications (POS systems, PMSs, EHR, etc.) 
Detects performance issues or outages for WAN applications such as Point of Sale/payment processing systems, Property Management Systems, Electronic Healthcare Records, APIs, and more so that they can be quickly resolved and GMs can remain confident that daily operations are unaffected.

Internet CongestionMonitoring™

Internet CongestionMonitoring™
Determines whether a connection becomes saturated due to short or sustained congestion issues resulting in poor Internet performance. This is especially important for high-usage networks like guest WiFi networks in hotels and apartments. With insight into the connections' performance, IT staff can quickly learn the cause of the congestion and apply the best solution to resolve the issue

Key Local Resources

Key Local Resources 
Detects failures on key LAN equipment like servers, switches, NAS, firewalls, Point Of Sale system hardware, and IoT sensors, enabling managers to request immediate maintenance.

Bandwidth Sufficiency

Bandwidth Sufficiency 
Detects instances of insufficient bandwidth so you know if you need to acquire more. iStatus notifies IT staff of bandwidth issues before guests complain about slow Internet and give bad reviews

Internet Connectivity

Internet Connectivity 
Detects when your primary and secondary Internet connections go offline. IntelligentAlerts™ are sent to key stakeholders like GMs and IT staff so that Internet connectivity can be quickly restored and Internet-reliant operations are resumed. When paired with ConnectionValidation™, a patent-pending iStatus technology, connections are continuously tested and validated to ensure your connections are available when needed.

Monitor Protocols

Monitor Protocols
iStatus is able to monitor devices, websites, and web applications on LAN and WAN network segments. This capability is provided via PING (ICMP) and/or HTTP/HTTPS. IT teams can now monitor the uptime of local devices alongside monitoring the accessibility of cloud resources and API’s from the perspective of a user at an individual location. It eliminates costly troubleshooting time for geographically distributed users/cloud applications and instead provides status codes to identify where and what the problem is.

Monitor Connectivity

Monitor Connectivity to Your Cloud Apps (POS, PMS, EHR, etc.), Network, & IoT Devices

Detect Insufficient Bandwidth

AI Engine Detects Instances of Insufficient Bandwidth

Analyze Connection Health

Analyzes Connection Health, Detecting Both Short & Sustained Congestion Issues

Dashboard, Alerts, & Reporting

Managed Dashboard, Alerts, & Reporting for Large Enterprises

React Proactively

Ideal for complex, multi-location hotel brands, iStatus dashboard gives you a birds-eye view of all Internet connections. The dashboard allows you validate the complete path of each network segment, to ensure each network segment is working. In the event of a connection failure, IntelligentAlerts™ are delivered via intelligent push notifications or emails with everything needed to respond immediately.

When paired with a RocketFailover™ backup Internet connection, iStatus uses ConnectionValidation™ to ensure the backup connection is always ready. 

iStatus Delivers More Than Just Network Monitoring

Traditional network monitoring does not test connectivity from the perspective of each remote location or from (for example) each floor in a large hotel. Doing this typically requires a server on each VLAN with a probe installed, and cannot validate (test) backup Internet connections while they are inactive.

With traditional network monitoring, remote probes simply go offline when they are disconnected, giving network administrators little if any indication what went wrong. iStatus patent-pending technology proactively solves this issue with purpose-built, inexpensive hardware probes that can be easily distributed across an organization. These probes send beacons (packets) with information, to iStatus Cloud. When these packets are received, they are correlated, to make decisions to validate that each connection is up and working from the perspective of each network segment, such as each floor in a large hotel.

ConnectionValidation™ which allows iStatus Cloud to test and validate these connections without sending large amounts of traffic across expensive connections. With technology to detect failover events and alert network administrators, iStatus is helping businesses leverage unparalleled connectivity.

Key Features

ConnectionValidation™ Tests Connections

ConnectionValidation™ Tests Connections

Real-Time Monitoring Connection Status

Real-Time Monitoring Connection Status

Enterprise-Grade Equipment

Enterprise-Grade Equipment

IntelligentAlerts™

IntelligentAlerts™

ARPWatch Alerts & Defense

ARPWatch Alerts & Defense

CorrectStatus™ Removes Stale Notifications

CorrectStatus™ Removes Stale Notifications

Root-Cause Analysis Pinpoints Problems

Root-Cause Analysis Pinpoints Problems

App Integrates with Most Mobile Devices

App Integrates with Most Mobile Devices

Cost Effective

Cost Effective

Easy-to-Install

Easy-to-Install

User-Friendly

User-Friendly

Get Started Today

Start monitoring your Internet connections with iStatus.

Join Our Valued Customers

Join Our Thinix Valued Customers Family

Featured Products

iStatus Desktop

iStatus® Desktop is a user-friendly application for non-technical users to re...

RocketFailover

Say Goodbye to Internet Downtime with a fast, reliable 4G LTE connection, eas...

InternetAnywhere

Business-class 4G cellular connection designed for rural/remote, mobile, and...

Hotel Guest WiFi

FamilySafe WiFi is lightening-fast, reliable, and cost-friendly to keep your...