iStatus^®

Multi-Site Network Performance Monitoring

Delivers Simple Knowledge

iStatus delivers simple knowledge instead of complex data. Traditionally, this complex data from many platforms would require 24/7 analysis by network engineers.

Delivers Info To Key Stakeholders

iStatus delivers important information about locations that are in failover directly to key stakeholders so that connectivity issues can be quickly resolved while the business remains online.

Easier Network Management

With the convenience of an intuitive dashboard, iStatus giving you instant knowledge and visibility to all of your locations and connections – making complex network management easier than ever!

We Monitor Your IT Infrastructure for Massive Savings

Hotel networks today have become increasingly complex and support countless operations such as reservation systems, revenue management software, PMSs, and card processors. Monitoring all of these aspects is logistically challenging, expensive, and requires around-the-clock management.

iStatus solves these management challenges with revolutionary AI technology to give coveted insight into your hotel network. iStatus basic functionality provides 24/7 monitoring, reporting, push notifications, email alerts, and ConnectionValidation™ to allow your business to stay ahead of IT problems.

With iStatus Network Performance Monitoring (NPM), an add-on license for iStatus, Thinix delivers massive savings versus competing solutions. With the power to monitor up to 10 network targets, NPM helps daily operations and guest-facing transactions. A target consists of one IP address, hostname, or website monitored via PING/HTTP/HTTPS.

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iStatus Probe

Plug-&-Play
Compact, Low-Cost Hardware
Low-Power, ‘Green’ Device
Each Probe Monitors 10 Targets

Get Started Today

Start monitoring your Internet connections with iStatus.

Better Monitoring Starts Here

iStatus Improves The Health Of Any Hotel Network

Key Cloud Applications (POS systems, PMSs, EHR, etc.)
Detects performance issues or outages for WAN applications such as Point of Sale/payment processing systems, Property Management Systems, Electronic Healthcare Records, APIs, and more so that they can be quickly resolved and GMs can remain confident that daily operations are unaffected.

Internet CongestionMonitoring™
Determines whether a connection becomes saturated due to short or sustained congestion issues resulting in poor Internet performance. This is especially important for high-usage networks like guest WiFi networks in hotels and apartments. With insight into the connections' performance, IT staff can quickly learn the cause of the congestion and apply the best solution to resolve the issue

Key Local Resources
Detects failures on key LAN equipment like servers, switches, NAS, firewalls, Point Of Sale system hardware, and IoT sensors, enabling managers to request immediate maintenance.

Bandwidth Sufficiency
Detects instances of insufficient bandwidth so you know if you need to acquire more. iStatus notifies IT staff of bandwidth issues before guests complain about slow Internet and give bad reviews

Internet Connectivity
Detects when your primary and secondary Internet connections go offline. IntelligentAlerts™ are sent to key stakeholders like GMs and IT staff so that Internet connectivity can be quickly restored and Internet-reliant operations are resumed. When paired with ConnectionValidation™, a patent-pending iStatus technology, connections are continuously tested and validated to ensure your connections are available when needed.

Monitor Protocols
iStatus is able to monitor devices, websites, and web applications on LAN and WAN network segments. This capability is provided via PING (ICMP) and/or HTTP/HTTPS. IT teams can now monitor the uptime of local devices alongside monitoring the accessibility of cloud resources and API’s from the perspective of a user at an individual location. It eliminates costly troubleshooting time for geographically distributed users/cloud applications and instead provides status codes to identify where and what the problem is.

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Monitor Connectivity

Monitor Connectivity to Your Cloud Apps (POS, PMS, EHR, etc.), Network, & IoT Devices

Detect Insufficient Bandwidth

AI Engine Detects Instances of Insufficient Bandwidth

Analyze Connection Health

Analyzes Connection Health, Detecting Both Short & Sustained Congestion Issues

Dashboard, Alerts, & Reporting

Managed Dashboard, Alerts, & Reporting for Large Enterprises

React Proactively

Ideal for complex, multi-location hotel brands, iStatus dashboard gives you a birds-eye view of all Internet connections. The dashboard allows you validate the complete path of each network segment, to ensure each network segment is working. In the event of a connection failure, IntelligentAlerts™ are delivered via intelligent push notifications or emails with everything needed to respond immediately.

When paired with a RocketFailover™ backup Internet connection, iStatus uses ConnectionValidation™ to ensure the backup connection is always ready.

CongestionMonitoring™ & Uptime

iStatus NPM monitors intermittent and sustained network congestion issues that weren’t previously observable by IT staff. For example, in hotels, guests would notice a slow Internet connection and write bad hotel reviews. Instead, iStatus NPM notices congestion issues and sends an alert to IT staff to help identify where the problem is and what may be causing it. This knowledge helps IT staff to intelligently apply solutions such as Quality of Service (QoS), rate limiting, or add bandwidth when necessary.

NPM Historical Reporting & Trend Analytics

iStatus NPM provides timeline reporting to allow insights to be correlated and sends alerts when networks become increasingly unusable or congested over time (degradation) — allowing executives and operation teams to understand if network issues are impacting users, IoT devices, and other critical systems.

NPM reporting provides historical and periodical analysis of network performance issues on LAN and WAN network segments. We measure these in terms of quantity, frequency, and duration of sustained and intermittent congestion events. With this reporting, C-suite executives can set standards, measure performance, and build initiatives to bring the locations that are underperforming up to desired compliance.

iStatus On Your Homescreen

With a simple left swipe to view widgets, iStatus provides a 5-second overview of your network connectivity without the hassle of logging into another dashboard. Quickly navigate to our most-used features with iStatus Home Screen Menu via Apple iOS 3D Touch feature.

Dashboard

Quickly and effortlessly check the Internet connectivity status at each of your locations with information organized on one dashboard. Simple online, offline, RocketFailover, and issue icons indicate the status of locations and the data usage bar allows you to manage data between multiple locations for your current month.

Insight Manager

Proactively manage your network connectivity with intelligent analytics and easy to understand network insight. With human-readable data, you can monitor individual location data usage, uptime, and failover events, as well as generate additional reports that allow IT teams, to better manage network priorities.

ConnectionValidation™

ConnectionValidation is a patent-pending iStatus technology that allows continuous testing and validating of backup connections to ensure our AlwaysOn™ 4G can meet your business needs. With peace of mind verification, ConnectionValidation ensures that in the event of an ISP Internet outage, your business operations remain seamless.

Secure Login

Logging into your iStatus Cloud is even easier than before. iStatus now integrates with secure password managers like 1Password, LastPass, and Password Autofill so that you can view your network connections with ease.

iStatus Delivers More Than Just Network Monitoring

Traditional network monitoring does not test connectivity from the perspective of each remote location or from (for example) each floor in a large hotel. Doing this typically requires a server on each VLAN with a probe installed, and cannot validate (test) backup Internet connections while they are inactive.

With traditional network monitoring, remote probes simply go offline when they are disconnected, giving network administrators little if any indication what went wrong. iStatus patent-pending technology proactively solves this issue with purpose-built, inexpensive hardware probes that can be easily distributed across an organization. These probes send beacons (packets) with information, to iStatus Cloud. When these packets are received, they are correlated, to make decisions to validate that each connection is up and working from the perspective of each network segment, such as each floor in a large hotel.

ConnectionValidation™ which allows iStatus Cloud to test and validate these connections without sending large amounts of traffic across expensive connections. With technology to detect failover events and alert network administrators, iStatus is helping businesses leverage unparalleled connectivity.