iStatus delivers simple knowledge instead of complex data. Traditionally, this complex data from many platforms would require 24/7 analysis by network engineers.
iStatus delivers important information about locations that are in failover directly to key stakeholders so that connectivity issues can be quickly resolved while the business remains online.
With the convenience of an intuitive dashboard, iStatus giving you instant knowledge and visibility to all of your locations and connections – making complex network management easier than ever!
Hotel networks today have become increasingly complex and support countless operations such as reservation systems, revenue management software, PMSs, and card processors. Monitoring all of these aspects is logistically challenging, expensive, and requires around-the-clock management.
iStatus solves these management challenges with revolutionary AI technology to give coveted insight into your hotel network. iStatus basic functionality provides 24/7 monitoring, reporting, push notifications, email alerts, and ConnectionValidation™ to allow your business to stay ahead of IT problems.
With iStatus Network Performance Monitoring (NPM), an add-on license for iStatus, Thinix delivers massive savings versus competing solutions. With the power to monitor up to 10 network targets, NPM helps daily operations and guest-facing transactions. A target consists of one IP address, hostname, or website monitored via PING/HTTP/HTTPS.Download iStatus Flyer
Key Cloud Applications (POS systems, PMSs, EHR, etc.)
Detects performance issues or outages for WAN applications such as Point of Sale/payment processing systems, Property Management Systems, Electronic Healthcare Records, APIs, and more so that they can be quickly resolved and GMs can remain confident that daily operations are unaffected.
Determines whether a connection becomes saturated due to short or sustained congestion issues resulting in poor Internet performance. This is especially important for high-usage networks like guest WiFi networks in hotels and apartments. With insight into the connections' performance, IT staff can quickly learn the cause of the congestion and apply the best solution to resolve the issue
Key Local Resources
Detects failures on key LAN equipment like servers, switches, NAS, firewalls, Point Of Sale system hardware, and IoT sensors, enabling managers to request immediate maintenance.
Detects instances of insufficient bandwidth so you know if you need to acquire more. iStatus notifies IT staff of bandwidth issues before guests complain about slow Internet and give bad reviews
Detects when your primary and secondary Internet connections go offline. IntelligentAlerts™ are sent to key stakeholders like GMs and IT staff so that Internet connectivity can be quickly restored and Internet-reliant operations are resumed. When paired with ConnectionValidation™, a patent-pending iStatus technology, connections are continuously tested and validated to ensure your connections are available when needed.
iStatus is able to monitor devices, websites, and web applications on LAN and WAN network segments. This capability is provided via PING (ICMP) and/or HTTP/HTTPS. IT teams can now monitor the uptime of local devices alongside monitoring the accessibility of cloud resources and API’s from the perspective of a user at an individual location. It eliminates costly troubleshooting time for geographically distributed users/cloud applications and instead provides status codes to identify where and what the problem is.
Monitor Connectivity to Your Cloud Apps (POS, PMS, EHR, etc.), Network, & IoT Devices
AI Engine Detects Instances of Insufficient Bandwidth
Analyzes Connection Health, Detecting Both Short & Sustained Congestion Issues
Managed Dashboard, Alerts, & Reporting for Large Enterprises
Ideal for complex, multi-location hotel brands, iStatus dashboard gives you a birds-eye view of all Internet connections. The dashboard allows you validate the complete path of each network segment, to ensure each network segment is working. In the event of a connection failure, IntelligentAlerts™ are delivered via intelligent push notifications or emails with everything needed to respond immediately.
When paired with a RocketFailover™ backup Internet connection, iStatus uses ConnectionValidation™ to ensure the backup connection is always ready.
Traditional network monitoring does not test connectivity from the perspective of each remote location or from (for example) each floor in a large hotel. Doing this typically requires a server on each VLAN with a probe installed, and cannot validate (test) backup Internet connections while they are inactive.
With traditional network monitoring, remote probes simply go offline when they are disconnected, giving network administrators little if any indication what went wrong. iStatus patent-pending technology proactively solves this issue with purpose-built, inexpensive hardware probes that can be easily distributed across an organization. These probes send beacons (packets) with information, to iStatus Cloud. When these packets are received, they are correlated, to make decisions to validate that each connection is up and working from the perspective of each network segment, such as each floor in a large hotel.
ConnectionValidation™ which allows iStatus Cloud to test and validate these connections without sending large amounts of traffic across expensive connections. With technology to detect failover events and alert network administrators, iStatus is helping businesses leverage unparalleled connectivity.
ConnectionValidation™ Tests Connections
Real-Time Monitoring Connection Status
ARPWatch Alerts & Defense
CorrectStatus™ Removes Stale Notifications
Root-Cause Analysis Pinpoints Problems
App Integrates with Most Mobile Devices